North Babylon Towing Company logoNorth Babylon Towing Company

Privacy Policy

Last updated: March 4, 2026

North Babylon Towing Company ("we", "us", or "our") operates the website at www.northbabylontowservice.com. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our website or services, you agree to the practices described here.

1. Information We Collect

We collect information in two ways:

Information you give us directly

When you fill out a contact form, request a quote, or call us, you may share your name, phone number, email address, vehicle information, and location. We use this information to respond to your request and provide you with service.

Information collected automatically

When you visit our website, standard web server logs and analytics tools may collect your IP address, browser type, referring pages, pages visited, and time spent on each page. This data helps us understand how people use our site so we can improve it.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your service requests and questions
  • Dispatch tow trucks and roadside assistance to your location
  • Send you updates about your service request if needed
  • Improve our website and service offerings
  • Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information for advertising purposes beyond our own business communications.

3. Cookies and Tracking

Our website may use cookies, which are small files stored in your browser. Cookies help the site function properly and allow us to understand how visitors use the site. You can disable cookies in your browser settings, but some parts of the site may not work as expected if you do.

We may use third-party analytics tools such as Google Analytics. These tools collect anonymized usage data and are governed by their own privacy policies.

4. Third-Party Services

Our website uses a third-party form provider (Tally) to process quote and contact requests. Any information you submit through those forms is handled according to Tally's privacy policy in addition to ours. We also embed Google Maps on certain pages, which is subject to Google's privacy policy.

We are not responsible for the privacy practices of third-party services linked from or embedded on our website.

5. Data Retention

We keep your information only as long as necessary to fulfill the purpose it was collected for, or as required by law. Contact and service request records are typically retained for a period of up to three years for business and legal purposes.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Our website uses HTTPS encryption to protect data in transit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate data, or request deletion of your information where applicable. To make any such request, contact us using the information below.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us to learn more.

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page. We encourage you to review this page periodically. Continued use of our website after any updates means you accept the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or if you want to exercise your data rights, please reach out:

You can also reach us through our contact page.

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